Check it Out
We love hearing from you … but in an effort to get your questions answered as quickly as possible, check out the FAQs below and our Policies page before sending us a message!
Address: PO Box 1466
Franklin, TN 37065
E-Mail: hello@atkinsondriveorganics.com
Business Hours: 10a-4p Mon-Fri; Closed Sat-Sun
Get In Touch
FAQs
When will my order arrive?
We do our best to get orders out as quickly as possible, but please assume your items will ship towards the end of the turnaround time.
Everything goes out USPS First Class mail unless otherwise specified and can take an additional 3-10 days to arrive (domestic orders only).
How do I care for my items?
Air dry when possible or use a cool delicate cycle on your machine.
Using heat to dry will result in shrinking.
We love (and sell) Rockin’ Green detergent to wash Atkinson Drive fabrics with.
Will my items fade?
If you care for your Atkinson Drive items with the instructions included in your package, fading and shrinking should be minimal.
**Please note, dark inks are most impacted.
Do sizes run small?
The processing time also needs to be taken into consideration.
Find more detailed sizing information here.
Can I return or exchange my items?
There is a $3 restocking fee on all returned items, and shipping is the responsibility of the customer.
For more details on refunds and exchanges, check out our policies page!
What if I need to cancel my order?
Unfortunately if custom fabric has already been printed, we are unable to refund personalized items in any way.
Non-personalized items must be cancelled within three days, or before the order has been shipped (whichever is sooner).
Do you make custom products?
Oops - I made a mistake! How can I fix it?
Message us above to make changes.
Can you rush my order?
– Personalized Orders: 3 Weeks
– Non-Personalized Orders: 1 Week
– Ready to Ship Orders: 3 Business Days
Do you offer any discounts?
For every domestic purchase made, we offer a FREE shipping option as well. This will extend turnaround times by approximately a week, but the option allows your order to ship via First Class mail completely free.